Your Partner in Real Estate Support
At Sakura Living Solutions, we believe your real estate journey in Tokyo and across Japan should be smooth and supported. Since our establishment, we've been dedicated to providing comprehensive assistance whether you're renting, buying, selling, or managing property. Our core values center on transparency, reliability, and personalized service, ensuring every client feels valued and understood. We aim to be more than just a real estate company; we strive to be your trusted partner, navigating the complexities of the market together. Our expert team is here to guide you through every step, offering clear resources, prompt answers to your questions, and dedicated support when you need it most. We are deeply familiar with the nuances of the Japanese property landscape and committed to upholding the highest standards of service. Trust us to be your reliable ally in achieving your real estate goals.
Find Support NowHow Can We Assist You Today?
Whether you have a quick question or need detailed guidance, we offer multiple avenues to get the support you need. Navigate our extensive resources, explore frequently asked questions, or connect directly with our responsive support team. Your satisfaction is our priority, and we're here to help you succeed in your real estate endeavors in Japan.

Explore FAQs
Quick answers to the most common questions about our services, properties, applications, and processes. Save time by finding instant solutions to your queries about renting, buying, selling, or management.
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Visit Knowledge Base
Access a wealth of detailed guides, downloadable forms, essential documents, and helpful articles covering various real estate topics specific to Japan. Deepen your understanding and find the resources you need.
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Contact Support
If you can't find the answer you're looking for, our dedicated customer support team is ready to assist you directly via phone, email, or our contact form. Get personalized help when you need it most.
Contact UsFrequently Asked Questions
Below are answers to the questions we hear most often from tenants, landlords, buyers, and sellers navigating the real estate market with Sakura Living Solutions. This section is designed to give you quick clarity on common procedures, policies, and processes. If your question isn't here, please explore our Knowledge Base or reach out via the Contact Us section for further assistance.
Applying for a rental property with Sakura Living Solutions is a straightforward process designed for efficiency and transparency. First, we recommend browsing our extensive list of available properties online to find one that perfectly matches your needs and preferences in terms of location, size, and amenities. Once you've found a potential home, the next step is to complete a rental application form. You can find a downloadable version of this form, along with a detailed guide on how to fill it out, in our Knowledge Base. The application typically requires personal identification, proof of income or financial stability, and contact information for a guarantor (which is common practice in Japan, especially for foreign residents). We guide you through the necessary documentation and submit the application to the property owner for review. Our team is here to assist you with any questions regarding the form or required documents to ensure a smooth submission.
Our property management fee structure is designed to be competitive and provide comprehensive value to property owners, ensuring maximum return on investment with minimal hassle. Typically, our fees are calculated as a percentage of the monthly rent collected from the property. This percentage varies depending on factors such as the type of property (residential, commercial, etc.), its age and condition, the scope of services required (e.g., basic rent collection vs. full-service management including maintenance, tenant relations, and legal support), and the overall market value of the property. We offer tailored management packages to meet the specific needs of individual owners and portfolios. For a precise and personalized quote based on your property details and desired level of service, we strongly recommend that you contact our property management team directly. We will be happy to discuss your requirements and outline the exact fee structure applicable to your situation.
The timeline for purchasing property in Japan can vary based on several factors, but a typical residential property transaction, from the initial property search to the final transfer of ownership, generally takes between 1 to 3 months. The process involves several key stages: property search and selection, submitting an offer and negotiating terms, arranging financing (securing a mortgage, which can take time, especially for non-residents), legal checks and due diligence on the property, formal contract signing (often involving important explanations from a real estate agent and legal professional), and finally, the settlement and registration of ownership transfer. The duration can be influenced by the buyer's financial readiness, the seller's timeline, the complexity of the property's legal status, and the efficiency of involved financial institutions and legal offices. Our "Guide to Buying Property in Tokyo" in the Knowledge Base provides a more detailed breakdown of each step and typical timeframes.
Sakura Living Solutions offers comprehensive property management services across a diverse and extensive portfolio of real estate assets throughout Tokyo and surrounding areas. We manage a wide range of residential properties, including modern apartments in urban centers like Shinjuku and Shibuya, traditional houses in quieter neighborhoods, and condominium units within larger buildings. Our expertise also extends significantly into the commercial real estate sector, where we handle the management of office spaces, retail units, and entire commercial buildings. This broad scope allows us to cater to the needs of various property owners, from individuals managing a single rental unit to corporate clients with multiple commercial assets. Regardless of the property type, our management services are designed to maximize occupancy, maintain the property's value, and ensure tenant satisfaction.
Scheduling a viewing for a property listed with Sakura Living Solutions is a simple process designed for your convenience. Once you have identified a property or a few properties from our online listings that you are interested in seeing, the best way to proceed is to contact our team. You can use the contact form on our website, send us an email, or call our office directly during business hours. Please be sure to include the reference number or full address of the property (or properties) you wish to view, along with your preferred dates and times. We will coordinate with the property owner or current tenant and our agents to arrange a viewing appointment that fits your schedule and confirm the details with you. We aim to make the viewing experience informative, allowing you ample time to explore the property and ask questions.
Recognizing the unique needs and potential challenges faced by foreign residents in the Japanese real estate market, Sakura Living Solutions provides specialized support services. A key service is communication support; our team includes English-speaking staff who can assist with inquiries, explanations of complex Japanese contracts and legal documents, and general communication during the entire process. We provide guidance on common Japanese real estate practices, such as the necessity of a guarantor for rentals and the various initial fees involved. We also offer resources specifically designed for international clients, available in our Knowledge Base, covering topics like visa requirements related to property ownership and finding suitable insurance. Our goal is to make the experience of renting, buying, or managing property in Japan as clear, accessible, and stress-free as possible for our international clients.
Efficient and prompt handling of maintenance requests is a priority for Sakura Living Solutions to ensure the comfort and safety of our tenants and protect the property owner's investment. For properties under our management, tenants should submit maintenance requests as soon as an issue is identified. The most convenient way to do this is often by using the dedicated Property Maintenance Request Form, which can be downloaded from our Knowledge Base. This form helps ensure we get all the necessary details to assess the problem quickly. For urgent issues that require immediate attention (like significant leaks or safety hazards), please contact our support line by phone during business hours. Once a request is received, our team evaluates it, communicates with the property owner if necessary, and arranges for qualified technicians or contractors to perform the required repairs in a timely manner. We strive to keep tenants informed about the status of their request until it is resolved.
Knowledge Base & Resources
Empower yourself with our comprehensive collection of detailed guides, essential downloadable forms, and informative articles. This section is your go-to place for in-depth information on various aspects of real estate in Japan, from understanding complex legal requirements and contracts to practical tips for moving, property maintenance, and navigating local customs. Use the search bar to quickly find specific topics or browse through our curated resources designed for tenants, owners, buyers, and sellers.

Tenant Handbook
Your essential guide to understanding your rights, responsibilities, and practical information while residing in a Sakura Living Solutions managed property. Covers lease terms, rent payment methods, building rules, garbage disposal guidelines, and emergency contacts, ensuring a smooth tenancy.
Download PDF
Property Maintenance Request Form
Easily and clearly report any maintenance issues or required repairs within your rental property. This downloadable PDF form ensures we receive all necessary details to quickly assess and address the problem, facilitating timely repairs and upkeep.
Download PDF
Guide to Buying Property in Tokyo
A comprehensive, step-by-step guide tailored for both domestic and international prospective buyers navigating the process of purchasing residential or commercial property in the dynamic Tokyo area. Covers legal, financial, tax, and practical considerations from search to settlement.
Read Guide
Moving Checklist
A practical and detailed checklist to help you organize every aspect of your move, whether you are transitioning into or out of a property managed by Sakura Living Solutions. Covers everything from utility transfers and packing to final cleaning and key handover, reducing stress during relocation.
View Checklist
Property Owner's Guide to Management
Essential information for property owners partnering with us for management services. Details our service scope, reporting procedures, financial statements, maintenance coordination, and how we work diligently to protect and enhance the value of your real estate investment in Japan.
Read Guide
Understanding Rental Insurance in Japan
An informative article explaining the importance and requirements of rental insurance (often called 'kaji hoken' or fire insurance) in Japan. Covers typical coverage, how to obtain a policy, and ensuring you have adequate protection for your personal belongings and liability as a tenant.
Read ArticleWhat Our Clients Say
Hearing from our clients is the greatest measure of our success. Read authentic feedback from individuals and families who have experienced the dedicated support, seamless service, and professional guidance of Sakura Living Solutions in their real estate journeys across Tokyo and Japan.





Get In Touch Directly
If you haven't found the information you need in our comprehensive FAQs or detailed Knowledge Base, please don't hesitate to reach out to our dedicated support team. We're here to provide personalized assistance, answer your specific questions, and help resolve any issues regarding our real estate services in Tokyo and beyond. Use the form below for non-urgent inquiries or contact us via phone or email during our business hours for more immediate assistance.
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Support Information

Phone Support:
+81-3-6850-1234
Email Support:
info@sakuralivingsolutions.com
Office Address:
6-chome-2-1, Nishi-Shinjuku,8th Floor, Shinjuku,
Tokyo, 160-0023, Japan

Support Hours:
Mon - Fri: 9:00 AM - 5:00 PM JST
Live Chat Availability:
Live chat support is typically available during our standard support hours (Mon-Fri, 9:00 AM - 5:00 PM JST). Click the chat icon (often located floating near the page edge) to connect with a representative. Integration with a specific live chat service is required for this functionality.